Kozy Kandles FAQ

YES! We do. You can receive special discounts when you sign up to our newsletter!
We also offer 15% off your first order when you join our email list, as well as being the first to know about all the Kozy deals and collection launches!

Kozy Kandles are made from natural domestically grown soy beans. We use cotton wicks and phthalate free, carcinogen free and reproductive toxin free fragrance + essential oils.

• It is a natural wax option, unlike paraffin wax that may contain toxins

• Contains no petrol-soot that will blacken walls or ceilings

• Has a longer lasting burn

• Derived from a renewable resource (soy beans)

• Biodegradable and easy to clean-up with soap and water

• Drives business for local farmers

Trimming the candle wick before your next burn is so important! Trimming will minimize the black soot in your jar as well as creating a longer burn time. Soy candles have a memory: It is important for the first time to leave the candle burning long enough for the wax to fully melt across the width of the candle. A full melt pool will ensure an even burn for future burns and will also release maximum scent throw.

Your candle most likely tunneled because you blew it out to soon your prior burn before allowing the melt pool to reach the edge of the jar. As mentioned above, soy wax has a memory and it is important to allow it to burn 2-4 hours before blowing it out

You can place it in the oven on the lowest setting, wipe excess wax out with a paper towel, run through the dishwasher or clean with hot water and soap.

If you clean your jar, we will take $1 off per jar of your next purchase!

All orders are shipped within 1-4 business days and if you are local, you will receive a pickup email in 1-4 days as well!

You can reach out to emily@kozykandles.com for any questions regarding your order! We will be happy to help you!

Refill Friday is the only day of the week where we offer 30% all refills! Bring in your empty containers and based on the volume, we price it and then take an additional 30% off. Drop off your containers, choose your fragrances and they'll be ready in an hour or so for pick up!

We offer new collections quarterly, usually. We may sometimes offer a specialty fragrance with limited quantity but we have a winter, spring, summer, fall and holiday collection launch throughout the year. So yes, that means snag them up if you have a fav!